Privacy Policy - Complete Autos, Kansas City, KS 66102

Guiding Principles:

In connection with your transaction, Complete Autos may acquire information about you as described in this notice, which we handle as stated in this notice.
We may collect personally identifiable information such as name, postal address, telephone number, e-mail address, social security number, date of birth, etc. This personal information is collected and used by Complete Autos staff for the purpose of facilitating a relationship or business transaction.
Our website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.

Complete Autos can share your information for joint marketing with other financial companies.

Please read Complete Autos' privacy policy before using this website. By using Complete Autos' website, you acknowledge and agree you have read and agree to the following privacy terms.

In connection with your transaction, whether online or at our dealership, Complete Autos may acquire information about you as described in this policy, which Complete Autos handles as stated in this policy. Complete Autos may collect personally identifiable information such as name, postal address, telephone number, email address, social security number, date of birth, etc. While Complete Autos makes reasonable efforts to secure all data submitted via this website, Complete Autos cannot guarantee security of personal information, and all information submitted via this website is at your own risk.
By visiting this website and/or agreeing to share your location with Complete Autos, Complete Autos may acquire non-personally identifiable information about you, such as your geographic location, internet service provider, internet browser, IP address, search engine or referral source you used to access this website, and browsing preferences. By using this website, you acknowledge and agree Complete Autos may use this anonymized information to improve the experience of our customers and visitors to this website.

Complete Autos uses cookies on this website to help collect some identifiable personal data. The cookies also enable Complete Autos to tie the URL of the device you use to provide certain personal information on Complete Autos' website to other personal information you may provide to Complete Autos at the dealership. This personal information is collected and used by Complete Autos for the purpose of facilitating a relationship or business transaction and customizing Complete Autos' interaction with you. By entering and using our website, and by voluntarily providing Complete Autos with your personal information, you consent to Complete Autos tying your personal information to the URL of the device you use to enter Complete Autos' website. Disabling the cookies on your web browser or withholding your personal information at the dealership will prevent Complete Autos from tying your URL to any personal information you provided to Complete Autos at the dealership.

In addition, Complete Autos or our business partners use Google Analytics to help collect and process some of the information Complete Autos collects about you. To learn more about how Google uses data when you use this site, please review Google’s privacy policy here: www.google.com/policies/privacy/partners/.

Complete Autos' website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.

Complete Autos only shares your information with our affiliates or business partners, and such disclosure is made only in connection with our regular business practices. These partners can include but are not limited to the following companies: JD Lease Holdings LLC, Complete Auto Inc., Sunflower Finance Inc., SKS management Inc., Stock Real Estate LLC., and Complete Auto Shop.

If you have any questions about this policy or Complete Autos' privacy practices, please contact Complete Autos.

Complete Auto Sales Privacy Policy for SMS Messaging

Introduction
At Complete Auto Sales, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which comply with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.

Information We Collect
When you opt-in to receive SMS messages from us, we collect the following information:

Phone Number: The mobile number provided during the opt-in process.
Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.
Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).

How We Use Your Information
We use your information to:

Send text messages based on the preferences you indicated when opting in, such as promotional offers, updates, or alerts.Ensure compliance with federal regulations, including the TCPA.Monitor and improve our SMS services by tracking engagement metrics.

Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.

One-to-One Consent Requirement
In line with FCC regulations (March 2024), your SMS opt-in applies only to communications from Complete Auto Sales. Your consent to receive SMS messages is specific to our company and does not extend to third-party businesses or affiliates unless explicitly stated and separately agreed upon.

Message Frequency and Data Rates
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier’s terms for more details on messaging fees.

Opt-Out Instructions
You can opt out of our SMS service at any time by replying with "STOP" to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For assistance, you can reply with "HELP" or contact us directly at (913) 621-3200.

Data Sharing and Disclosure
We will never share or sell your information to third parties for marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers to facilitate SMS delivery (e.g., telecommunications providers). All such parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than SMS delivery.
In compliance with Do Not Call (DNC) Registry regulations (2024), you have the right to register your number with the National DNC Registry. If you are on the DNC Registry, we will not send you promotional SMS messages unless you have provided express consent to do so.

Security of Your Information
We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.

Record-Keeping and Proof of Consent
As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.

Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.

Contact Us
If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:
Phone: (913) 621-3200
Address: 1400 State Ave., Kansas City, KS 66102

Complete Auto Sales SMS Terms & Conditions
Introduction
By opting into the SMS program provided by Complete Auto Sales, you agree to receive recurring text messages to the phone number you provided. These messages may include promotional offers, updates, and alerts related to our products and services. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.

Opt-In Consent
In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Complete Auto Sales only. Consent cannot be shared with other companies or third-party entities without your direct approval.
To join our SMS program, you may opt in through:

Web Form: By checking a clearly labeled box during the opt-in process.
Verbal or In-Person Consent: In certain cases, if allowed, your verbal consent can be captured and documented.

By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. You may receive promotional or informational messages as specified at the time of opt-in.

Message Frequency
The number of messages you receive will vary based on your interaction with our services, but you can expect no more than 10 messages per [week/month]. Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Process
You can opt out of receiving SMS messages from Complete Auto Sales at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will not receive any further messages unless you choose to opt back in. For assistance, you can reply “HELP” for further instructions or contact our support team directly at (913) 621-3200.

Terms of Consent
By opting into this SMS program, you agree to receive SMS messages from Complete Auto Sales in compliance with the TCPA and the FCC’s 2024 guidelines. All messages will be logically and topically related to your interaction with our services and products.
Your consent is specific to Complete Auto Sales, and it does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in, as mandated by the FCC’s one-to-one consent rule introduced in 2024.

Privacy Policy
We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for the purposes of delivering the SMS messages outlined in this agreement.

Message and Data Rates
Message and data rates may apply, depending on your mobile service provider and plan. Complete Auto Sales is not responsible for any fees charged by your carrier for receiving or sending messages related to our service.

Record-Keeping and Compliance
We maintain detailed records of when and how you provided consent to receive SMS messages. This includes storing opt-in and opt-out dates and timestamps. These records are maintained in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.

Changes to Terms and Conditions
Complete Auto Sales reserves the right to modify or change these Terms and Conditions at any time. Any significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after any changes, you agree to the revised Terms and Conditions.

Disclaimers and Liability Limitations
Complete Auto Sales is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.

Contact Information
If you have any questions or concerns regarding these Terms and Conditions or the SMS service, please contact us at:
Phone: (913) 621-3200
Address: 1400 State Ave., Kansas City, KS 66102